About us

We do one thing, and we do it properly

When someone dies far from home, their family faces grief, a language they do not speak, a legal system they do not know and a bill of several thousand dollars due within days.

Bringing people home

AsisteYa exists for that gap. We are not the funeral, we are the journey back. We coordinate consulates, health authorities, preparation facilities and airlines so that the family only has to do the one thing that matters: say goodbye.

Everything we build, every process we refine, points at a single outcome — that your relative arrives, with the paperwork clean and the family waiting.

How we work

24/7

A person, not a recording

Someone answers at three in the morning on a public holiday, because that is when these calls happen.

Global

Wherever it happened

We work with consulates, health authorities, preparation facilities and airlines on both ends of the route.

1

One case manager

The same person handles your case from the first call to the handover. You never re-explain your situation.

And what we are not

Being clear about this saves families money and disappointment.

We are not

A funeral home

No viewing rooms, no ceremonies, no burials. If you need those at destination, we can put you in touch with a partner.

We are not

An insurance company

There is no policy, no sum insured and no claim. We do not send money — we run the operation.

We are not

A prepaid funeral plan

What you pay for is the international transfer and the paperwork it requires, not a ceremony booked in advance.

Talk to us before you need to

The first conversation is free, whether you enrol or not.